Water Systems

What We Do

The Regional District administers six water distribution systems. These vary in size with the smallest system encompassing eight properties and the largest system encompassing over 500 properties. See table below.

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News  

Water Quality Advisory for Killiney Beach - August 6

The Regional District of Central Okanagan has issued a precautionary Water Quality Advisory for customers of the Killiney Beach water system. 

The advisory affects 290 properties serviced in the Killiney Beach subdivision located off Westside Road. 

Turbidity in the water system source has resulted in water quality that might impact children, the elderly or those with weakened immune systems. Roadside sign notices will be in place advising of the water advisory. 

Regional District staff recommends that as a precaution those customers and any others who may wish to take additional precautions should follow Interior Health guidelines. All water intended for drinking, washing fruit and vegetables, making beverages, ice or brushing teeth should be boiled for at least one minute or customers should use a safe alternative to water from the tap such as bottled or distilled water. 

This water quality advisory will continue until turbidity returns to normal operating levels within acceptable Guidelines for Canadian Drinking Water Quality. 

For information visit the Regional District website water system webpage (rdco.com/water) or contact RDCO Environmental Services at engineer@rdco.com or 250-469-6241. To subscribe online for Regional District water quality advisories or alerts by email visit rdco.com/water

The Regional District provides water to just over 1,000 properties in the following areas: Falcon Ridge, Killiney Beach, Sunset Ranch, Star Place/Dietrich, Westshore Estates and Upper Fintry - Shalal Road - Valley of the Sun. 

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Killiney Beach Construction Upgrade - August 5

Over the next two months you will notice crews working on infrastructure upgrades to the Killiney Beach Water System near the Udell Road and Keithley Road intersection. The project includes the replacement of the existing Udell Pressure Reducing Valve (PRV) and associated watermain. 

Residents in the Udell area and motorists may experience some minor inconveniences during the construction planned for weekdays between 7:30 AM and 4:00 PM. Please obey flag people and signage that you encounter along roads in the area during construction.

The project has been able to move ahead thanks in part to the remaining financial support from the New Build Canada Fund – Small Communities Fund from the Federal and Provincial Governments following the recent watermain, reservoir, and control buildings improvements. 

A service interruption to the impacted properties in the Udell Road area will be required as part of the project and will be communicated to residents in advance once it has been scheduled. 

The Regional District currently operates and maintains six water systems servicing more than 1,000 properties in the Sunset Ranch, Killiney Beach, Westshore Estates, Upper Fintry-Shalal Road-Valley of the Sun, Falcon Ridge, and Trepanier areas.

For more information please contact RDCO Environmental Services at engineer@cord.bc.ca or 250-469-6241.

To subscribe online for Regional District water quality advisories or alerts by email visit rdco.com/water.

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Westshore Estates Water Flushing - August 5

Customers of the Regional District Westshore Estates water system should be aware of plans to flush water mains. 

Starting Thursday, August 6 through Friday, August 14, RDCO Engineering Services staff will be flushing mains weekdays between the hours of 8:00 am and 3:00 pm. 

Roadside notice boards will be put up in advance of crews working in a particular area of the water system that services approximately 270 properties in the Westshore Estates subdivision, located off Westside Road. 

Flushing ensures continued optimum water quality and removes any sediment deposits that may accumulate over time throughout the systems.

When flushing is taking place, water pressure can vary slightly and there may be some slight discoloration in the water.   Please check your water prior to use. We recommend that you avoid doing laundry when flushing is taking place in your area. If you experience discoloration, run the cold water tap until the water runs clear.

Customers will find more information and answers to questions they might have about the Regional District Water Main Flushing Program on the Water Systems webpage rdco.com/water.

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Stage 2 Outdoor Irrigation Returns on Falcon Ridge Water System - July 30

The Regional District thanks customers of the Falcon Ridge water system for their co-operation during the recent Stage 4 outdoor irrigation ban.

Effective immediately, the system is now back on Stage 2 outdoor watering.  That means irrigation is allowed two days each week based on the odd/even street address number.  If customers don’t need to water gardens and lawns on their allotted day and time period, please don’t waste water. By following the outdoor watering restrictions, residents will help ensure that system reservoir is replenished and there’s an adequate water supply for everyone.

The system serves 55 properties off Highway 33 south. 

Equipment issues on the system earlier this week have been resolved and with adherence to the Stage 4 outdoor watering ban the reservoir has returned to a level that allows normal indoor and outdoor water use for this time of year. 

The Regional District maintains and operates six water systems servicing just over 1,000 connections in the Central Okanagan East and Central Okanagan West electoral areas.

For information visit the Regional District website water system webpage (rdco.com/water) or contact RDCO Engineering Services at engineer@rdco.com or 250-469-6241.  To subscribe online for Regional District water quality advisories or alerts by email visit rdco.com/water.

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Falcon Ridge Water Quality Advisory Removed - July 20

After consulting with Interior Health, the Regional District of Central Okanagan has rescinded a Water Quality Advisory for customers of the Falcon Ridge Water System in the Central Okanagan East Electoral Area. 

Turbidity in the Mission Creek water source is once again within the acceptable and safe Canadian guidelines for drinking water quality.  As a result the precautionary Water Quality Advisory has been removed.   Approximately 55 properties are connected to the community water system off Highway 33. 

The Regional District maintains and operates six water systems servicing just over 1,000 connections in the Central Okanagan East and Central Okanagan West electoral areas.

For information visit the Regional District website water system webpage (rdco.com/water) or contact RDCO Engineering Services at engineer@rdco.com or 250-469-6241.  To subscribe online for Regional District water quality advisories or alerts by email visit rdco.com/water.

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Stage 2 Outdoor Water Restrictions - June 15

Tomorrow marks the annual return to twice weekly outdoor water restrictions for customers of the six water systems Regional District of Central Okanagan water systems.

Unless otherwise noted, each year from June 16 until September 15, Stage 2 water restrictions are in place for the Star Place, Falcon Ridge, Killiney Beach, Sunset Ranch, Upper Fintry-Shalal Road-Valley of the Sun and Westshore water systems.

Communications Officer Bruce Smith says “Stage 2 means if needed, outdoor watering is restricted for customers of those systems to two days each week. Those with even number addresses may water outdoors on Saturday and Tuesday while those with odd addresses may only irrigate outside on Sunday and Wednesday.  If you don’t need to water gardens and lawns on your allotted day and time period, please don’t waste water. By following the outdoor watering restrictions, residents will help ensure that system reservoirs are replenished and there’s an adequate water supply for everyone.”

The RDCO Water Systems Regulations Bylaw No. 1370 also outlines the hours for automated and manual outdoor irrigation.  Customers with automated sprinklers should only water between midnight and 6:00 am on their designated day, while those with manual outdoor irrigation must restrict their watering to between 6:00 and 11:00 am and 6:00 pm and midnight on their respective irrigation day. 

Between September 16 and June 15 – Stage 1 Restrictions are in place allowing customers to water outdoors on alternating days based on their odd or even street address number.

For more tips on water conservation inside and outside your home, visit the Regional District Water System webpage at rdco.com/water.  Customers may also sign up there to receive email notifications of any water advisories or special maintenance works affecting their water system.

The Regional District maintains and operates six community water systems serving just over 1,000 properties in the Central Okanagan East and Central Okanagan West electoral areas.

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Links to Interior Health Information:

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The regulations for the management of the water distribution systems and the terms and conditions under which water services may be provided are set out in Bylaw 1370.  User Fees and Asset Renewal Fees vary according to the number of users and the maintenance required for each particular system.  A Consumption based water billing rate is in effect.   View Rate Structure Information.  Effective July 1, 2019 new user fees and asset management fees take for each water system.  Link to Water Rate Estimator tool

The bylaws are provided for convenience only and are not to be considered the legal document. Please consult the official version of the bylaws to ensure accuracy.

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Emergency Water Contacts

  • Monday to Friday, 8:00 am to 4:00 pm - 250-469-6241.

  • After Hours/Stat Holiday Emergencies Only - 250-868-5299.

Water Customers should direct Billing Inquiries to the Regional District Finance Department at 250-469-6239 or by Email.

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 RDCO Water Systems (Spring 2020)

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Water System (click on name for pdf map)

# of Customer Connections 
(approx.)

Falcon Ridge  (water source - Mission Creek, Well - sodium hypo-chlorite injection disinfection)

60

Killiney Beach (water source - Okanagan Lake - sodium hypo-chlorite injection disinfection)

293

Dietrich/Star Place/Trepanier (water source - Trepanier Creek - sodium hypo-chlorite injection disinfection - treatment by filtration)

9

Westshore (water source - Okanagan Lake - sodium hypo-chlorite injection disinfection)

279

Sunset Ranch (water source - Groundwater well - sodium hypo-chlorite injection disinfection)

285

Upper Fintry, Shalal Road, Valley of the Sun 
(water source - Groundwater well - sodium hypo-chlorite injection disinfection)

128

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Regional District of Central Okanagan | 1450 KLO Road | Kelowna, BC V1W 3Z4
Ph: 250-763-4918 | Fax: 250-763-0606 | Email: info@rdco.com
Hours: Monday – Friday 8:00 am – 4:00 pm (Closed Holidays)